Members management simplified
Your club front desk is the first contact with your members, so you want to offer excellent service. The ability to quickly make all the operations requested by the members allows you to provide a premium service.
- Quickly check-in members
- Book, cancel and confirm attendance for Group Fitness classes
- Book, cancel and confirm Personal Training sessions
- Sell memberships and clipcards
- View member details
- Update member information
- Approve payments and generate invoices
- Activate trial periods for leads
- Register guests as leads
...and many more operations.
Tools to improve your sales team results
UPfit helps your sales team to capture leads, schedule follow-ups and manage with ease the entire selling process.
- Create and plan newsletter and SMS campaigns
- Leads capture forms integrated into your website or Facebook page
- View detailed information about the Leads that have trials
- Transform automatically the member guests into leads
- Define custom actions for each lead type
- Contact the expiring members in advance
- Contact and re-activate the members that did not come to the club
- Offer trial periods to the leads
- Daily/weekly/monthly TO DO calendar
...and many more tools.
Easily manage the Personal Training activity
Optimize your Personal Trainers productivity by efficiently scheduling sessions and eliminate double booking. Grow the Personal Training business and help your members achieve better fitness results.
- Configure different Personal Training clipcards
- Schedule PT session for each trainer
- Define availability periods for the trainers
- Detailed reports regarding the PT activity
- Create unique trainer logins to track individual schedules and earnings
- Automatically generate payrolls for the Personal Trainers
- Automatically send e-mail and text reminders for the clients and trainers about upcoming sessions
... and many more functions.
Complete Customer Relationship Manager
With UPfit you'll know key details about every member so you can impress them with incredible customer service and personalized communication.
Members self-service online tools
Offer to your customers the option to schedule, purchase, pay bills and update their information at their convenience through a dedicated section of your website. The member area is a secured section of your website with custom branding and mobile-ready.
Your members will be able to:
- Schedule/cancel Personal Training sessions
- Book/cancel Group Fitness classes
- View their contracts and invoices
- View their activity history
- Buy new service clipcards
- Buy and activate new memberships online (including shadow campaigns)
Easy to use Point of Sale
Increase your products sales using our Point Of Sale module that allows you complete administration of your goods, apparel, and equipment offer.
- Update and track products inventory
- Sell products quickly
- Search products using a barcode reader
- Track the stock of your products
- Generate detailed selling reports
- Connect product sales to member profiles
... and other options.
Smart marketing tools
Increase your marketing activity using our smart tools. Create new customer relationships using targeted marketing campaigns and engage current members with special promotions.
- Define unique campaigns for memberships
- Activate shadow campaigns available only in the Member Area of your website
- Generate and activate vouchers to capture new leads
- Offer trial periods to leads
- Track client referrals
- Send e-mail and SMS campaigns to all members or filter them by advanced criteria
- Use one of the 20+ professionally designed e-mail templates (mobile ready)
Extensive reports and KPIs
UPfit is loved by our customers because of its ease of use and the extensive set of features.
Kiosk for the members
Your members will love the ability to print attendance tickets, book classes and provide feedback regarding the services.
Gym membership management
Create local and network memberships with custom benefits and prices.
Self service access
Automate the access in your locations using control-access equipment.
Order equipment, track inventory, manage software licenses and generate reports regarding the company assets.
Get quickly the feedback of your members regarding different subjects.
Corporate members management
Define custom memberships for the corporate companies, and track their activity.
Encourage your members to achieve their goals by tracking their progress.
Engage your team members
Communicate easier with your staff and enge them using the dedicated section.
Integrate UPfit with your Website or other softwares
Using our API you can save and extract data from Upfit.